Privacy policy

At SunviFashion, accessible from https://sunvifashion.com, the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document explains the types of information that are collected and recorded by SunviFashion and how we use, protect, and disclose that information.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you.

a) Personal Information

When you place an order, register on our website, subscribe to our newsletter, or contact us, we may collect personal details including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment-related details (processed securely through third-party gateways)

We do not store your debit/credit card numbers or UPI details on our servers.

b) Non-Personal Information

We may also collect non-personal information such as:

  • Browser type

  • IP address

  • Device information

  • Pages visited on our website

  • Time and date of visits

  • Referring URLs

This information is collected to analyze trends and improve user experience.

2. How We Use Your Information

SunviFashion uses the collected information for the following purposes:

  • To process and fulfill your orders

  • To manage your account and customer support

  • To improve our products, services, and website experience

  • To send order updates, shipping notifications, and transactional messages

  • To communicate promotional offers, discounts, or newsletters (only if you opt-in)

  • To detect and prevent fraud or unauthorized activities

  • To comply with legal obligations

3. Cookies and Tracking Technologies

SunviFashion uses cookies and similar tracking technologies to enhance user experience.

What are Cookies?

Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

How We Use Cookies

  • To keep you logged in

  • To remember items in your shopping cart

  • To understand how visitors use our website

  • To improve website speed and performance

You can disable cookies through your browser settings, but doing so may affect some features of the website.

4. Third-Party Services

We may use third-party service providers to operate our business efficiently. These include:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics tools (such as Google Analytics)

  • Marketing and email communication tools

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

5. Payment Security

All payments on SunviFashion are processed through secure and trusted third-party payment gateways. We do not collect or store sensitive payment information such as credit/debit card numbers, CVV, or UPI PINs.

Payment providers comply with industry security standards to ensure safe transactions.

6. How We Protect Your Information

We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal information, including:

  • Secure servers

  • SSL encryption

  • Restricted access to personal data

  • Regular system monitoring

While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following situations:

  • To fulfill orders (shipping partners)

  • To process payments

  • To comply with legal requirements or law enforcement requests

  • To protect our rights, safety, or property

All shared information is limited to what is necessary.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal and accounting requirements

  • Resolve disputes and enforce agreements

When your data is no longer required, it is securely deleted.

9. Your Data Protection Rights

Depending on applicable laws, you may have the following rights:

  • The right to access your personal data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to restrict or object to data processing

  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

10. Children’s Information

SunviFashion does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided personal information on our website, please contact us immediately, and we will promptly remove such information.

11. Email & Marketing Communications

If you subscribe to our emails, you may receive:

  • Promotional offers

  • Product updates

  • Special discounts

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

12. External Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those third-party websites. We encourage users to read the privacy policies of any external sites they visit.

13. Legal Compliance

SunviFashion complies with applicable data protection laws and regulations in India. We may disclose personal information if required by law, court order, or government authority.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Consent

By using our website sunvifashion.com, you hereby consent to our Privacy Policy and agree to its terms.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

SunviFashion
📍 Vill: Simulia, P.O: Prasadchak, P.S: Ghatal
📍 Dist: Paschim Medinipur, West Bengal
📮 Pin Code: 721232
📧 Email: sunvifashion@gmail.com
📞 Phone: 9732839423